Privacy Policy

For agency review: This is a draft tailored to this site's actual data collection. It must be reviewed and finalized by the agency before publication, and updated whenever an integration (form endpoint, CRM, analytics, SMS) is connected.

Overview

5 Cities Insurance ("we," "us") respects your privacy. This policy describes what information we collect through this website, how we use it, and the choices you have. It applies only to this website and the forms on it.

Information we collect through forms

When you submit a quote request or contact form, we collect the information you enter:

• Business name, industry, and ZIP code
• Coverage interests and policy details
• Your name, email, phone, and preferred contact method
• Optional message and, where relevant, employee count, payroll, or vehicle count
• The page you submitted from and any campaign attribution (e.g., utm_campaign)

We do not collect Social Security numbers, driver's license numbers, payment details, medical information, or sensitive documents through the public forms.

How we use your information

• To respond to your quote request or coverage question
• To contact you using your selected contact method
• To understand which coverage and pages interest visitors (in aggregate, not identifying you)

Form delivery

Submissions are delivered through a secure form endpoint or CRM. No form endpoint is currently connected. Until one is connected, the forms do not deliver submissions and do not show a success message. When an endpoint is connected, this section will be updated to name it and describe how long submissions are retained.

SMS consent

If SMS messaging is enabled, a separate, optional consent checkbox lets you opt in to text messages about your request. Consent is not required to submit a form. SMS is currently not enabled. When enabled, we will identify the sender, describe the messages, disclose variable frequency and potential message and data rates, and provide STOP and HELP instructions, and we will store the accepted disclosure version, consent selection, timestamp, and source.

Analytics

We may use analytics (such as GA4 or Google Tag Manager) only when configured with confirmed IDs. We track successful quote submissions and consultation requests only after confirmed completion, and phone clicks separately. We never send form contents or personal information into analytics events. No analytics IDs are currently configured.

Cookies and storage

This site does not set advertising cookies. Analytics, when enabled, may use cookies. Your browser settings let you control or block cookies.

Your choices

• You are not required to provide more than the fields marked required.
• You may contact us to request access to or correction of information you submitted.
• SMS consent, where available, is optional and can be withdrawn by replying STOP.

Children

This website is not directed to children, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy when our data practices or integrations change. Updates will be posted on this page.

Contact

To ask about this policy or your information, use the contact page. Contact details are pending verification and will be added once confirmed.